{"version":"1.0","provider_name":"Custify Blog","provider_url":"https:\/\/www.custify.com\/blog","author_name":"Nicoleta Niculescu","author_url":"https:\/\/www.custify.com\/blog\/author\/nicole\/","title":"Building Customer Success from the Ground Up: Real Strategies for Startup Teams | Webinar - Custify Blog","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"XJstuUlcQU\"><a href=\"https:\/\/www.custify.com\/blog\/building-customer-success-for-startup-teams-webinar\/\">Building Customer Success from the Ground Up: Real Strategies for Startup Teams | Webinar<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.custify.com\/blog\/building-customer-success-for-startup-teams-webinar\/embed\/#?secret=XJstuUlcQU\" width=\"600\" height=\"338\" title=\"&#8220;Building Customer Success from the Ground Up: Real Strategies for Startup Teams | Webinar&#8221; &#8212; Custify Blog\" data-secret=\"XJstuUlcQU\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.custify.com\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/www.custify.com\/blog\/wp-content\/uploads\/2026\/02\/Group-1760-1.png","thumbnail_width":2400,"thumbnail_height":1350,"description":"In this session, Irina Cismas, Head of Marketing at Custify, was joined by Kourtney Thomas, Head of Customer Success at TakeUp, and Katherine Tattum, Founder and Principal at Insight Health Tech, to explore how CS leaders can build sustainable customer success functions inside startups."}