Flexible Pricing,
Endless Possibilities


Build customer success the right way with Custify:

  • Award-winning customer success features
  • Guided implementation & onboarding
  • Dedicated support with 98% NPS
  • Seamless integration in your tech stack

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Philipp Wolf

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Before Custify, I would lose an entire day sending the same email over and over again, checking metrics, and scheduling meetings. Now, my inbox is empty at the end of the day because Custify does everything for me.

Stijn Smet
Team Lead Customer Success

Before Custify we used spreadsheets to handle any client management workflows and we were spending far too much time doing manual tasks that could have been automated. Since using Custify, our team can handle 3X more clients with more care and attention to each of them, through the removal of all of the tasks and communication lines that they needed.

Daniel Snider - Automation Lead & SM Strategist

One of the things that we liked too, was that the product was young. Some of the other platforms that we saw were clunky. They had every feature under the sun that we were asking for. But it also meant that there was no flexibility in how things would be able to get built out or in any of our requests

Ailyn Mendoza - Director of Customer Success & Support

Recognized leader in customer success. Loved by CS teams

G2 - Best Requirements Summer 2023
G2 - High Performer Summer 2023
G2 - Best Support 2023
Users Love Us
G2 - Momentum Leader Summer 2023
G2 - Best Results Summer 2023
G2 - Most Implementable Summer 2023
Crozdesk - Leader 2023
Software Advice - Front Runners 2023
Crozdesk - Quality Choise 2023
Capterra - Shortlist 2023
Crozdesk - Happiest Users 2023
GetApp - Leaders 2023
G2 - Highest User Adoption Summer 2023
G2 - Leader Small Business 2023
G2 - Best Usability 2023
G2 - Leader EMEA 2023
SelectSoft - Top Customer Success Software 2023

A Platform for any Challenge:

Customer 360

Customize one view to fit your needs with all relevant customer data.


Sort your clients by any metric and tailor your strategy for each of them.

Customer Lifecycle

Enable detailed customer interaction strategies and track related lifecycle metrics.

Health Scores

Identify opportunities and risks early by creating personalized scores.

Custom Alerts

Set custom triggers and get a Slack message, email, or notification.

Task Management

Set custom tasks for CSMs when certain actions occur.

CSM rating

Track client health using a custom rating given by your staff.

Automation / Playbooks

Build powerful playbooks and stop spending time on tasks that can be automated.


Powerful native integrations so you can consolidate your data and reports in one point.

Concierge Onboarding:

Our customer success team will guide and help you at any given time. From onboarding to adoption or just technical support, we are by your side.

Irina Vatafu

Irina Vatafu

Lead Customer Success Manager

At Custify, every client has different needs, so we create a custom onboarding process specific to each company. We work together to achieve their success as quickly as possible.

Step 1

Define success for your
product use case

Step 2

Step by step guide for
your development team

Step 3

Verify your implementation
& provide feedback

Step 4

Train your team

Security, Compliance and Trust

Our team has vast experience in the security space, and we take data safety very seriously.
Custify maintains active GDPR compliance and ISO 27001 certification.

Find out why top customer success teams choose Custify

Frequently Asked Questions

Your data is stored in our secure data centers in Germany.
We're flexible with integrations, and we'll add an integration free of charge if it makes sense for our global customer base. We also offer special integrations based on your needs. Please get in touch with details and your requirements.
No, we don't charge any setup fees for our customers.
We offer in-app and email support. We're customer success people – we'll make sure you have the support you need to succeed!


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