STARTER

The perfect choice for startups working on their first customer success program

$ 199 /mo

  • Up to 2 seats / users
  • Tracking of health scores / KPIs
  • Customer outreach directly from Custify
  • Customer 360° profiles
  • Customer segmentation
  • Actionable task management
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ENTERPRISE

The best option for enterprises with large customer success teams and user bases.

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Everything in Starter plus:
  • Unlimited seats / users
  • Custom integrations
  • Special support and SLAs
  • Dedicated customer success manager
  • Large volume of customers
  • Localized datacenter options
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Customer Success should be for everyone. Are you a startup? Do you have low LTV?   Apply for discounts

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See how you can access the features you need

  Starter Standard Enterprise
Number of seats / users Up to 2 Up to 10 Unlimited
Full access to Custify API
Customer segmentation
Outreach to customers directly from Custify
Tracking of Health Scores / KPIs
Customer 360° profiles
CSM rating
90 days money back guarantee
All integrations
Actionable task management
Tracking of customer lifecycles
Automation / Playbooks
Concierge onboarding
Detailed product training
Customized integrations
Dedicated customer success manager
SLA with defined reply times
History of events 6 month Unlimited Unlimited
Support Chat and email Chat, email and personalized trainings as well as remote desktop sessions Chat, email and personalized trainings as well as remote desktop sessions
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Join our fast growing community. No credit card, nor risk - try for free.

Frequently Asked Questions

Yes! We offer a 30-day free trial with no credit card required. You can try Custify to see how it will change your business.
Your data is stored in our secure data centers in Germany.
No, we don't charge any setup fees for our customers.
We offer special programs for companies with many users and low customer lifetime value (LTV). Click here to learn more and sign up for our discount program.
Yes, as long as you respect the fair use policy in our API. Should you need to exceed our generous limitations, please contact us. Please note: unlimited data storage is not available on the Starter plan.
You can change your plan during your contract renewal. Feel free to up- or down-scale as your needs change.
We're flexible with integrations, and we'll add an integration free of charge if it makes sense for our global customer base. We also offer special integrations based on your needs. Please get in touch with details and your requirements.
We offer in-app and email support. We're customer success people – we'll make sure you have the support you need to succeed!

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