Customer Health

Identify at-risk customers
and reduce unwanted
churn

Become the Customer Success Manager that always knows ahead if something is not right. You know when to reach out proactively to address potential issues instead of waiting for customers to leave you.

Customer KPIs SaaS

Make sure your product creates value

Identify opportunities and risks early and avoid unwanted customer churn. Don’t treat everyone the same - define individual health scores and apply them for the customer segments that match.

Customer health Scores SaaS

Share your expertise

Sometimes a personal experience that you get from a call, a support ticket, an email or an impression during a meeting is drawing a very specific picture about a customer’s satisfaction with your product.

Never lose momentum and leave your own rating. See at a glance if another member of your Customer Success Team left a rating before and understand trends.

Customer Pulse Rating

Understand portfolio health

See the performance and health of your customer portfolio at a glance. Identify KPIs that aren’t met well enough throughout your entire portfolio and change your product in the right areas.

Customer Health Score

Get started with Custify

Deliver a better experience for your customers with fewer headaches for your team. You'll be set up in minutes.

It's risk-free. No credit card required.

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