Utilizing Custify, we've seen a significant increase in tool adoption, underscoring the value of health scores. The ability to instantly assess a company's performance and track user engagement trends has greatly empowered our CS team.
Master Customer Success with Advanced Health Scores
Unlock the full potential of your customer relationships. Custify provides a comprehensive view of customer health, enabling proactive decisions and personalized engagement.
Rania Jamal
Head of Customer Experience at UserPilot
"Custify's health score feature enabled targeted support for at-risk customers, reducing
churn and unlocking upsell opportunities, thereby improving customer satisfaction and contributing to
business growth."
Personalized Health Scores for each Segment or Customer
Every customer is unique. Customize health scores based on your business goals and customer behavior to ensure meaningful interactions and outcomes.
Seamless Integration, Tailored Health Scores
Gather data points and events from every tool in your stack and let Custify give you dynamic health scores, guiding your team to foster positive customer experiences and outcomes.
Irina Vatafu - Head of CS at Custify
Irina Vatafu - Head of CS at Custify
Master Customer Journeys with Advanced Health Scores
Transform insights into action and experience the power of Custify’s dynamic health scoring. Drive retention and growth like never before.
Identify at-risk customers before they think of leaving. Custify's health scores alert you in real-time, enabling proactive engagement.
Share Insights, Enhance Team Performance
Easily share customer insights within your team. Custify facilitates collaboration, turning shared knowledge into customer success victories.
How do our clients use Custify health scores in their CS operations?
“
Before Custify, I would lose an entire day sending the same email over and over again,
checking metrics, and scheduling meetings. Now, my inbox is empty at the end of the day
because Custify does everything for me.
Stijn Smet Team Lead Customer Success
“
Before Custify we used spreadsheets to handle any client management
workflows and we were spending far too much time doing manual
tasks that could have been automated. Since using Custify, our
team can handle 3X more clients with more care and attention to each of them,
through the removal of all of the tasks and communication lines that they needed.
Daniel Snider - Automation Lead & SM Strategist
“
One of the things that we liked too, was that the product was young.
Some of the other platforms that we saw were clunky.
They had every feature under the sun that we were asking for.
But it also meant that there was no flexibility in how things would be able to
get built out or in any of our requests
Ailyn Mendoza Director of Customer Success & Support
Recognized leader in customer success. Loved by CS teams
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