Customer Success ROI calculator

What’s customer success worth? This calculator simulates the potential return on investment your business could realize by implementing Custify to reduce churn, increase upsells and scale your CS team.

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Results Status Quo With Custify  
Customers Lost in the next 12 Months ${quo_customer_lost} ${cus_customer_lost}
Revenue Lost in the next 12 Months due to churn ${quo_revenue_lost} ${cus_revenue_lost}
Customers / CSM ${quo_csm} ${cus_csm}
Assuming 100% growth, you would need this no of CSMs ${quo_growth} ${cus_growth}
Labor Costs ${quo_labor} ${cus_labor}
New Customers in the next 12 months ${quo_new_customer} ${cus_new_customer}
New revenue in the next 12 months due to upsells/ cross-sells ${quo_new_revenue} ${cus_new_revenue}
Conclusions Savings  
Additional Revenue due to Churn Reduction ${add_revenue_churn}
Labor Costs savings due to increased productivity ${labor_cost}
Additional Revenue due to Upsells and Cross-sells ${add_revenue_upsell}
Cost of Custify ${cost_custify}%

How long does it take to integrate Custify?

You want to get going as fast as possible right? We're here to set you up for success from day one. On average, implementing Custify takes less than a week, with only one day of dev time required.

Concierge Onboarding

This highly-appreciated service is offered for free with our Standard plan. In essence, we give you everything you need to get started, from high-impact strategies to configuring your data for you. From setting goals to training and onboarding your team, we stay by your side.

How long does it take to integrate Custify?

When will I start to see results?

From as early as 3 weeks after implementing Custify, you can start to see results. Of course, this depends a lot on your business and what you’re looking to achieve with our customer success software.


On average clients, see as much as 50% churn reduction, 20% better onboarding and a productivity increase of at least 100%. Please get in touch for a free customer success consultation to discuss more.

When will I start to see results?

Testimonial

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