Next-generation Customer Success Software for B2B SaaS

Reduce churn
Retain customers
Grow revenue

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Customer Success Software

Ensure Product Adoption and
Reduce Churn

Your signups have already invested time. Make the most of those signups by helping them be successful.

Understand Your Customer
Lifecycle

Increase customer satisfaction during onboarding, ensure contract renewals, and turn customers into advocates.

Identify upsell opportunities
to expand

Your most successful accounts are likely to expand. Reach out to them to upsell and grow your business.


Turn customers into advocates

Word-of-mouth is the best marketing you can get. And successful customers are the most likely to share their stories.

Proactively manage your customers
in real-time

  • Make communication efficient
    Stop spending 90% of your time gathering information from different systems. Supercharge your company by spending that time with your clients instead.
    All customer data in one place
  • Get actionable tasks
    Never wonder who to talk to or when. Automatically created tasks give you an actionable way forward every day.
    How do you get so much done?
  • Focus on what matters
    Automate low-touch customer success workflows so you can focus on white-glove tasks.
    Focus on what really needs your attention
Customer 360 view Customer Success Software task management
Customer Success Manager task Customer Success Manager task
Customer Success Playbook generation Customer Success Playbook view
Make communication efficient

Stop spending 90% of your time gathering information from different systems. Supercharge your company by spending that time with your clients instead.
All customer data in one place

Make communication efficient
Get actionable tasks

Never wonder who to talk to or when. Automatically created tasks give you an actionable way forward every day.
How do you get so much done?

Get actionable tasks
Focus on what matters

Automate low-touch customer success workflows so you can focus on white-glove tasks.
Focus on what really needs your attention

Focus on what matters

We use Custify's Customer Success Software to reduce unwanted customer churn. The setup was fast and easy for our tech team. Now our Customer Success Team can't live without Custify anymore.

OLIVER AUERBACH, FOUNDER
GLORIAFOOD
Custify testimonial

Our latest insights

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How To Create A Customer Success Journey Map

Navigating the customer success process isn’t always easy. When should your customer success team get involved with your customers? What Customer Success Software do they use?

SAAS METRICS
Customer Success Process

Every business depends on satisfied, happy customers. You want your customers to have more than an “okay” experience. You want customers that utilize your service to meet their goals. To ensure your customer’s success...

SAAS METRICS
7 Customer Success Best Practices You Can Put Into Action

70% of successful growing businesses say that customer success is very important to them. Only 49% of stagnant or declining companies say the same.

Get started with Custify

Deliver a better experience for your customers with fewer headaches for your team. You'll be set up in minutes.

It's risk-free. No credit card required.

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