Next-generation Customer Success Software for B2B SaaS

Reduce churn
Retain customers
Grow revenue

Join our fast growing community. No credit card, nor risk - try for free.

Customer Success Software for SaaS

Ensure Product Adoption and
Reduce Churn

Make the most out of the signups you have, they already invested time - help them to be successful.

Understand Your Customer
Lifecycle

Increase customer satisfaction during onboarding, ensure contract renewals and turn customers into advocates.

Identify Upsell Opportunities
and Expand

Reach out to your most successful accounts that are likely to expand. Upsell and grow your business.


Turn customers into advocates

Successful users that spread positive word of mouth about your brand is the best marketing you can possibly get.

Proactively manage your customers
in real-time

  • Efficient
    Supercharge yourself with a tool that allows spending 90% of your time with clients rather than gathering information from systems.
    Learn more
  • Actionable
    Figure out who to talk to and when. Tasks are created automatically and presented actionable.
    Learn more
  • Automated
    Automate low-touch Customer Success workflows and focus on white-glove tasks.
    Learn more
Customer 360 view Customer Success Software task management
Customer Success Manager task Customer Success Manager task
Customer Success Playbook generation Customer Success Playbook view
Efficient

Supercharge yourself with a tool that allows spending 90% of your time with clients rather than gathering information from systems.
Learn more

Efficient
Actionable

Figure out who to talk to and when. Tasks are created automatically and presented actionable.
Learn more

Actionable
Automated

Automate low-touch Customer Success workflows and focus on white-glove tasks.
Learn more

Automated

“We use Custify to reduce unwanted customer churn. The setup was fast and easy for our tech team. Now our Customer Success Team can't live without Custify anymore.”

OLIVER AUERBACH, FOUNDER
GLORIAFOOD
Custify testimonial

Our latest insights

SAAS METRICS
How To Create A Customer Success Journey Map

Navigating the customer success process isn’t always easy. When should your customer success team get involved with your customers? What are their responsibilities?

SAAS METRICS
Customer Success Process

Every business depends on satisfied, happy customers. You want your customers to have more than an “okay” experience. You want customers that utilize your service to meet their goals. To ensure your customer’s success...

SAAS METRICS
7 Customer Success Best Practices You Can Put Into Action

70% of successful growing businesses say that customer success is very important to them. Only 49% of stagnant or declining companies say the same.

Get started with Custify

A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.

Risk free, no credit card.

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