Ensure Product Adoption and
Reduce Churn
Your signups have already invested time. Make the most of those signups by helping them be successful.
Understand Your Customer
Lifecycle
Increase customer satisfaction during onboarding, ensure contract renewals, and turn customers into advocates.
Identify upsell opportunities
to expand
Your most successful accounts are likely to expand. Reach out to them to upsell and grow your business.
Turn customers into advocates
Word-of-mouth is the best marketing you can get. And successful customers are the most likely to share their stories.
Proactively manage your customers
in real-time
Stop spending 90% of your time gathering information from different systems. Supercharge your company by spending that time with your clients instead.
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Never wonder who to talk to or when. Automatically created tasks give you an actionable way forward every day.
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Automate low-touch customer success workflows so you can focus on white-glove tasks.
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OLIVER AUERBACH, FOUNDER“We use Custify to reduce unwanted customer churn. The setup was fast and easy for our tech team. Now our Customer Success Team can't live without Custify anymore.”
GLORIAFOOD
Our latest insights
How To Create A Customer Success Journey Map
Navigating the customer success process isn’t always easy. When should your customer success team get involved with your customers? What are their responsibilities?
Customer Success Process
Every business depends on satisfied, happy customers. You want your customers to have more than an “okay” experience. You want customers that utilize your service to meet their goals. To ensure your customer’s success...
7 Customer Success Best Practices You Can Put Into Action
70% of successful growing businesses say that customer success is very important to them. Only 49% of stagnant or declining companies say the same.
Get started with Custify
Deliver a better experience for your customers with fewer headaches for your team. You'll be set up in minutes.