Ensure Product Adoption and
Reduce Churn
Make the most out of the signups you have, they already invested time - help them to be successful.
Understand Your Customer
Lifecycle
Increase customer satisfaction during onboarding, ensure contract renewals and turn customers into advocates.
Identify Upsell Opportunities
and Expand
Reach out to your most successful accounts that are likely to expand. Upsell and grow your business.
Turn customers into advocates
Successful users that spread positive word of mouth about your brand is the best marketing you can possibly get.
Proactively manage your customers
in real-time
Supercharge yourself with a tool that allows spending 90% of your time with clients rather than gathering information from systems.
Learn more
Figure out who to talk to and when. Tasks are created automatically and presented actionable.
Learn more
Automate low-touch Customer Success workflows and focus on white-glove tasks.
Learn more
OLIVER AUERBACH, FOUNDER“We use Custify to reduce unwanted customer churn. The setup was fast and easy for our tech team. Now our Customer Success Team can't live without Custify anymore.”
GLORIAFOOD
Our latest insights
How To Create A Customer Success Journey Map
Navigating the customer success process isn’t always easy. When should your customer success team get involved with your customers? What are their responsibilities?
Customer Success Process
Every business depends on satisfied, happy customers. You want your customers to have more than an “okay” experience. You want customers that utilize your service to meet their goals. To ensure your customer’s success...
7 Customer Success Best Practices You Can Put Into Action
70% of successful growing businesses say that customer success is very important to them. Only 49% of stagnant or declining companies say the same.
Get started with Custify
A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.