Executing Customer Success well
makes a difference
See where Custify can assist you to avoid Saas Churn and help customers to get the most value out of your products
Help clients that are stuck during onboarding
Some of your clients get stuck during the onboarding process.
Custify identifies these clients in real-time, so your Customer Success Agents can reach out.
Make sure your product creates value
Create KPIs to tell Custify what it means for clients to be successful with your product.
A customer success agent reaching out at the right time with the right message makes the difference.
Increase trial to paid conversion
Custify identifies in real-time all clients whose trial is about to expire.
Contact these clients to increase trial to paid conversion.
Reduce unwanted churn
Customers that have been using your product successfully over a longer period of time are still endangered to leave you. They might, for example, accidently just not have been updating their credit card information.
Losing these valuable clients is something you ultimately can avoid using Custify.
Identify upsell opportunities
Achieving negative churn is the ultimative growth recipe that is only possible by upselling additional paid services to your existing customers.
Custify lets you segment your audience so that each conversation you have is highly relevant. This way you will be much more effective in up- or cross selling.
Driving additional revenue per customer often comes much less expensively than new customer acquisition as you cut marketing or sales costs.
