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16 Best Sales Enablement Software Solutions

May 22, 2026 14 minutes read

Summary points:

Sales enablement tools are platforms designed to help throughout the sales process, assisting the sales team in increasing productivity, working smarter, creating sales content, prospecting, qualifying leads, and any outreach initiatives.

In this article, I’ll explore the common types of sales enablement software and talk about who uses each one, what purpose each one serves, and why they can be invaluable to salespeople.

Proceeding to the main part of the article, I’ll list the best sales enablement tools right now, divided by categories, and complete with details like pricing, integrations, and how each tool works.

What Is Sales Enablement Software?

Sales enablement software helps sales representatives engage customers in a more thoughtful and context-aware manner. From outreach platforms to prospecting tools, CRMs, demo tools, full sales hubs, and more, the breadth and depth of these types of tools are constantly evolving and changing. However, one thing remains true: they enable better sales practices and smarter outreach.

Types of Sales Enablement Software

While there are many types of sales enablement tools, for this article, we’ll stick to three main categories:

  • Sales Engagement Platforms. Also traditionally called sales enablement platforms, these tools are designed to help salespeople directly talk to prospects, qualify them, and segment them.
  • Advanced CRM Platforms. Customer relationship management (CRM) platforms are the traditional tools where Salespeople live. In recent years, these have expanded to include more useful and sales-adjacent features, becoming all-in-one hubs for sales orchestration. Today, I’ll highlight a few that stand out from the broader category of CRMs.
  • Sales Intelligence Tools. Lastly, sales intelligence tools help teams research and uncover hidden insights about prospects and their businesses. These tools may have widely different applications, but together they provide invaluable assistance throughout the sales cycle.

Who Uses Sales Enablement Platforms?

Sales enablement platforms are typically used directly by sales professionals. Other roles that typically have access to and gain value from such tools include: C-suite executives, Marketing, Customer Success, and Customer Support.

Why Are Sales Enablement Platforms Important?

Sales enablement software can become irreplaceable in the sales process, offering a range of benefits, including:

  • Single Source of Truth. Using sales enablement tools, Sales reps can centralize all relevant sales collateral, case studies, presentations, and supporting data, such as CS-backed churn data.
  • Training and Coaching. New sales reps benefit from enablement platforms as they allow for faster onboarding by centralizing product updates, sales messaging, and all sales collateral.
  • Full Sales Alignment. Enablement platforms help align all teams with a stake in the sales process, providing Sales reps with better data for prospecting, qualification, and personalized outreach strategies. For example, Sales reps can use recent churn data to enhance lead qualification and drive more responses.
  • Data-Driven Processes. Platforms typically track content by key performance metrics (such as engagement rates and win rates), helping sales reps optimize their messaging.
  • Increased Sales Efficiency. On the whole, sales enablement platforms reduce Sales workloads, cutting time spent on repetitive tasks and searching for the right materials, and increasing the time available for outreach and engagement.

Best Sales Enablement Software

Key Takeaways:

Key Takeaways:

  • Sales tools on this list serve a wide range of sales teams and functions, helping reps set email sequences, prospect leads, find contact information, send personalized video messages, and more.
  • CRMs have become very powerful, now including many of the features of other enablement tools. However, some features remain exclusive to the latter category.
  • Salesloft stands out as the most robust enablement tool, but others, such as Apollo, Outreach, and Salesforge, take a different approach, each having unique features tailored to specific types of sales functions (i.e., content management, unlimited email inboxes, AI agents, etc.)
  • Some CRMs are good all-around tools, while the smaller players cater to specific industries, such as Close CRM, which offers built-in calling and predictive dialing capabilities, thereby targeting outbound Sales teams operating in contact center environments.
  • Pick the tools that make sense to your business and industry:
    • Don’t just get a CRM – you will need a few of the tools on this list to ensure your sales team stays competitive.
    • Look for specific features you need (dialer, content generation, AI assistant, etc).
    • Find tools your team will actually adopt. Make sure the UI is simple, and the tool can fit neatly into the type of workflows your Sales Reps have.
    • Be on the lookout for hidden costs: many tools featured on this list have additional usage-based or volume-based costs.
  • Included on this list:
    • 6 Sales Engagement Platforms
    • 5 CRM Platforms
    • 5 Sales Intelligence Tools
    • 1 Notable Mention
  • Price points range between $0 to $45,000+ per month.

1. Salesloft

Type: Sales Engagement Platform

salesloft screenshot

Salesloft is an AI-powered sales engagement and revenue platform. It’s a key player in the sales enablement market and a great all-around tool for most sales tasks. Features include:

  • Cadence/sequence automation
  • Multi-channel outreach (email, phone, LinkedIn, SMS)
  • Call recording & intelligence (Conversations)
  • Deal management
  • Pipeline analytics
  • Revenue forecasting (“predictive revenue system”)

Recent mergers and acquisitions: In December 2025, Salesloft merged with Clari.

Best for: Mid-market to enterprise sales teams (20–500+ reps) looking for a full-stack revenue platform. Great for companies that use Salesforce or HubSpot and need native forecasting and automation features.

How Salesloft Works

Sales reps using Salesloft are able to build clear outreach sequences (cadences) using email, phone, LinkedIn, messaging, and more. Salesloft features Rhythm AI that suggests follow-up actions and is able to coach agents.

Pricing

Custom pricing. Third-party data shows plans ranging from $70/user/month to $200+/user/month. However, these estimates may have been disrupted by the recent merger.

Integrations

Key Salesloft integrations include: Salesforce, HubSpot, Microsoft Dynamics 365, LinkedIn Sales Navigator, ZoomInfo, Apollo.io, Gong, Slack, Microsoft Teams, Zoom, Google Workspace, Outlook/Gmail, Zapier, and more.

2. Apollo.io

Type: Sales Engagement Platform

apollo io screenshot

Apollo.io is a combined sales intelligence and engagement platform. Its key advantage is that it serves both outreach and general sales purposes, all neatly packed into a single lean platform. Features include:

  • 275M+ B2B contact database
  • Email sequencing
  • Auto-dialer
  • LinkedIn extension
  • CRM data enrichment
  • AI-enabled prospecting and qualification

Best for: US-based SMBs and mid-market sales teams (between 1-100 reps) looking for a single solution to handle both sales orchestration and outreach with a clear database of B2B contacts already built in.

How Apollo.io Works

Apollo’s database has extensive filtering options, allowing reps to build complex lists, export contacts, and start automated sequences using designated channels: email, phone, etc. Apollo allows users to customize outreach initiatives with AI.

Pricing

Apollo features 4 publicly-listed pricing tiers:

  • Free ($0, 900 credits/year)
  • Basic ($49/user/month, 30,0000 credits/year)
  • Professional ($79/user/month, 48,000 credits/year)
  • Organization ($119/user/month, 72,000 credits/year)

Integrations

Key Apollo integrations include: Salesforce, HubSpot, Outreach, Salesloft, Marketo, SendGrid, LinkedIn, Gmail, Outlook, Zapier, Slack.

3. Seismic

Type: Sales Engagement Platform

seismic screenshot

Seismic is a sales enablement platform featuring content management capabilities. Seismic is good for sales teams with extensive content archives and sales collateral, allowing teams to centralize all their docs and enhance content automatically. Features include:

  • AI-driven content management
  • Buyer engagement tracking
  • Learning platform
  • Coaching

Best for: enterprises with large Sales teams using extensive content libraries, looking for good AI-assisted content management and personalization with good sales analytics.

Recent mergers and acquisitions: in February 2026, Seismic announced a merger with Highspot.

How Seismic Works

Seismic lets marketing teams add existing branded content straight into the platform. The AI agents automatically recommend the right docs to reps based on deal stages and buyer personas. Using LiveDoc, Seismic automatically updates proposals and sales decks based on your most recent messaging. The LMS part is particularly useful for new reps during onboarding.

Pricing

Custom enterprise pricing with no publicly available tiers. According to third-party data, estimates range from $30/user/month to enterprise contracts of over $10,000 per year. The recent merger may affect these estimates.

Integrations

Key Seismic integrations include: Salesforce, Microsoft Dynamics 365, HubSpot, Microsoft 365 (SharePoint, Teams, Outlook), Google Workspace, Highspot, Marketo, Eloqua, Slack, Zoom, Box, Veeva, and more.

4. Outreach.io

Type: Sales Engagement Platform

outreach io screenshot

Outreach.io is a very well-known enterprise sales execution platform focused on both outreach sequences and overall sales orchestration. Outreach.io is well-known for its high-end customers, including Adobe, SAP, Zoom, and more. Features include:

  • Multi-channel engagement sequences
  • Conversation intelligence
  • Deal management
  • Pipeline forecasting
  • AI Agents

Best for: enterprise and mid-market B2B sales teams with clear, structured outbound sales programs operating at high volume within popular CRMs such as Salesforce.

How Outreach.io Works

Sales reps using Outreach.io can easily build automated, extensive sequences across multiple sales channels (email, phone, LinkedIn, SMS, etc.). Outreach.io features advanced AI agents, which can conduct outreach campaigns, prep meetings, draft replies, increase rep productivity, conduct research, build pipelines, and provide updates on current deals.

Pricing

Custom quotes with no public information available. Estimated third-party price ranges fall between $100/user/month and $200/user/month, with annual contracts mandatory.

Integrations

Key Outreach.io integrations include: Salesforce, HubSpot, Microsoft Dynamics 365, LinkedIn Sales Navigator, ZoomInfo, Gong, Slack, Microsoft Teams, Zoom, Gmail, Outlook, Salesloft, Zapier, and more.

5. Instantly

Type: Sales Engagement Platform

instantly screenshot

Instantly is a cold outreach emailing platform that stands out due to its unlimited email accounts and built-in unlimited warm-up on all plans. Instantly features include:

  • Unlimited email accounts
  • Unlimited email warm-up
  • B2B Lead database
  • Built-in CRM
  • AI agents

Best for: sales agencies, solo founders, or lean sales teams with high-volume cold outreach campaigns.

How Instantly Works

Instantly users can connect to an unlimited number of email accounts (with warmed-up domains), building AI-assisted campaigns and copy at scale, and then begin sending out emails. Sales reps can also use the separate Lead Database to browse B2B contacts. Instantly AI agents are able to reply to emails automatically and book meetings.

Pricing

Instantly outreach plans include:

  • Growth ($47/month)
  • Hypergrowth ($97/month)
  • Light Speed ($358/month)
  • Enterprise (custom pricing)

Additionally, Instantly offers a leads database and CRM for an added cost. Full-stack plans are available.

Integrations

Key Instantly integrations include: Salesforce, HubSpot, Pipedrive, Close CRM, Slack, Zapier, Make, Gmail, Outlook/Microsoft 365, and major SMTP providers (Google, Microsoft, custom).

6. Salesforge

Type: Sales Engagement Platform

salesforge screenshot

Salesforge is a multi-channel outreach platform designed with unlimited email inboxes and unlimited LinkedIn senders. The key advantage comes from their pricing, which doesn’t adhere to a per-seat basis. Features include:

  • AI-powered sequence personalization
  • Email deliverability infrastructure
  • Advanced AI agents
  • AI-based SDR
  • Leads search engine

Best for: sales teams and agencies that run high-volume cold outreach campaigns. Recommended for agencies managing multiple client campaigns through various workspaces.

How Salesforge Works

Users are able to connect unlimited email mailboxes and LinkedIn accounts, then build complex, conditional multi-step sequences for both channels. Warmforge automatically warms up all connected mailboxes. Primebox™ consolidates all email and LinkedIn replies into one unified inbox with AI sentiment analysis. Agent Frank then runs fully autonomous outreach: it sources leads via Leadsforge, writes personalised messages, follows up, and books meetings, all done in Auto-Pilot or Co-Pilot mode.

Pricing

Salesforge pricing is publicly listed and includes two regular plans and one AI plan:

  • Pro: $48/month
  • Growth: $96/month
  • Agent Frank (AI SDR): $499/month (annual)

Integrations

Key Salesforge integrations include: HubSpot, Salesforce, GoHighLevel, Pipedrive, Clay, Zapier, Make, n8n, Breakcold, and Persana AI. Also connects via Salesforge API and MCP server. Email infrastructure integrates with any SMTP provider.

7. Salesforce Sales Cloud

Type: CRM Platform

salesforce screenshot

The world’s leading CRM platform, Salesforce Sales Cloud, offers full pipeline management for sales reps across the world. They stand out as the most recognizable name in the industry, though they have come under scrutiny in recent years due to overreliance on AI systems. Salesforce features include:

  • End-to-end sales pipeline management
  • Lead and opportunity tracking
  • Sales forecasting
  • AI-powered agents and insights
  • Workflow automation
  • AppExchange ecosystem

Best for: mid-market and enterprise organizations with highly complex sales motions. Great for companies that can afford dedicated Salesforce admins.

How Salesforce Sales Cloud Works

Salesforce Sales Cloud works by centralizing all leads, contacts, accounts, and opportunities in a single platform. Sales reps can log their activity, check pipeline stages, and see recommended AI actions. Salesforce admins configure sales workflows, automated processes, and AI agents.

Pricing

Salesforce currently features 5 pricing tiers:

  • Starter Suite: $25/user/month
  • Pro Suite: $100/user/month
  • Enterprise: $175/user/month
  • Unlimited: $350/user/month
  • Agentforce 1 Sales: $550/user/month

Integrations

Key Salesforce integrations are handled through the AppExchange, which includes over 7000 apps, such as Slack, Tableau, MuleSoft, Salesloft, Outreach.io, Zoominfo, LinkedIn Sales Navigator, Gong, DocuSign, Zoom, Microsoft 365, Google Workspace, SAP, Oracle, and more.

8. HubSpot Sales Hub

Type: CRM Platform

hubspot screenshot

HubSpot’s Sales Hub is a complex sales orchestration module built on top of the base HubSpot CRM. The biggest advantage of HubSpot’s Sales Hub is the ability to leverage the HubSpot ecosystem. Features include:

  • Email sequences
  • Task automation
  • Dialing
  • Deal management
  • Playbooks
  • Forecasting
  • Conversation intelligence
  • AI prospecting tools

Best for: small and growing businesses, SMBs, or companies already using HubSpot’s CRM in some capacity. Recommended for inbound-focused sales teams.

How HubSpot Sales Hub Works

Sales reps can manage contacts and deals within HubSpot CRM, enrol them into automated sequences, log calls and actions, and receive AI suggestions for next steps and follow-ups. The Sales Hub additionally adds meeting intelligence and scheduling, playbooks, pipeline management, and more advanced sequencing.

Pricing

HubSpot’s Sales Hub features 4 pricing tiers:

  • Free CRM: $0 (limited features)
  • Starter: $10/user/month
  • Professional: $100/user/month + $1,500 onboarding
  • Enterprise: $150/user/month + $3,500 onboarding

Integrations

Key HubSpot integrations include: Gmail, Outlook, Slack, Salesforce, Zoom, Stripe, LinkedIn Sales Navigator, ZoomInfo, Apollo.io, Salesloft, Outreach.io, Shopify, WordPress, Intercom, Zapier, and more.

9. Zoho CRM

Type: CRM Platform

zoho crm screenshot

Zoho CRM stands out as an affordable alternative to HubSpot and Salesforce, with features to rival these top CRM platforms. These include:

  • Lead management
  • Pipeline tracking
  • Workflow automation
  • AI assistant
  • Process automation
  • Inventory management
  • Territory management
  • Advanced sales analytics

Best for: SMBs, startups, and other budget-conscious companies that want enterprise-grade features without the enterprise price tag.

How Zoho CRM Works

Zoho is very strong in capturing leads through its web forms, in this sense rivaling HubSpot’s inbound-focused platform. With its Zia AI, Zoho scores leads, predicts deal closure, and suggests optimal contact times. Sequences (called Cadences) work across channels to automate follow-ups. The inventory module is a great addition for businesses with a retail element.

Pricing

Zoho has 6 pricing tiers:

  • Free: $0 (up to 3 users)
  • Standard: $14/user/month
  • Professional: $23/user/month (most popular for growing teams)
  • Enterprise: $40/user/month (Zia AI, custom modules, sandbox)
  • Ultimate: $52/user/month
  • CRM Plus (full suite): $57/user/month

Integrations

Key Zoho integrations include: Google Workspace, Microsoft 365, Outlook, Gmail, Slack, Zoom, DocuSign, Salesforce, Mailchimp, Zapier, Make, Twilio, and more.

10. Close CRM

Type: CRM Platform

close crm screenshot

Close CRM is a conversion-focused CRM designed for founders and small Sales teams. Its greatest advantage comes from the lightweight nature of the platform. Features include:

  • Built-in calling (VoIP)
  • Predictive dialer
  • SMS
  • Native email ecosystem
  • Automated workflows
  • AI sales agent

Best for: startups and small-to-medium sales teams with high-volume workflows, particularly focused on calls, texting, and email.

How Close CRM Works

Close CRM functions mostly as a single platform for managing all sales communications from calls to emails, texts, and more, all within the CRM without the need for additional contact software.

Pricing

Close CRM pricing currently features 4 tiers:

  • Solo: $19/user/month
  • Essentials: $49/user/month
  • Growth: $109/user/month
  • Scale: $149/user/month

Important note: calling minutes are billed separately.

Integrations

Key Close CRM integrations include: Zapier, Make, Zoom, Slack, Intercom, Segment, Typeform, Gmail, Outlook, Google Calendar, Twilio, Mailchimp, Calendly, and more.

11. Freshsales

Type: CRM Platform

freshworks screenshot

Freshsales is the sales CRM offering advanced pipeline management as part of the broader Freshworks suite of tools. Features include:

  • AI lead scoring
  • Built-in phone dialer and chat
  • Multi-pipeline management
  • Email campaigns
  • Workflow automation
  • Marketing automation

Best for: SMBs and growing teams looking for an affordable CRM platform with an extensive set of features and AI integration. Recommended for those who already use Freshdesk.

How Freshsales Works

The Freshsales platform captures leads using AI and scores them, allowing Sales reps to manage and close deals across visual pipelines and communicate with prospects through the built-in phone, chat, or email features. Freshsales enables reps to automate follow-ups, sequences, and entire workflows, all while receiving real-time insights and health scores from the integrated Freddy AI.

Pricing

Freshsales features 3 pricing tiers as well as a free tier for up to 3 users. The paid plans are:

  • Growth: $11/user/month
  • Pro: $47/user/month
  • Enterprise: $71/user/month

Integrations

Key Freshsales integrations include: Freshdesk, Freshservice, Freshmaker, Salesforce, HubSpot, Slack, Zoom, Google Workspace, Microsoft 365, Outlook, Gmail, Zapier, DocuSign, QuickBooks, Shopify, LinkedIn, Mailchimp, and more.

12. LinkedIn Sales Navigator

Type: Sales Intelligence Tool

linkedin sales navigator screenshot

LinkedIn Sales Navigator is a powerful lead prospecting tool that gives Sales reps access to LinkedIn’s extensive database of over 1 billion professional profiles. While the tool is somewhat limiting in its filtering and export options, its database is a gold mine for sales professionals everywhere. Features include:

  • Premium prospecting
  • Advanced search options
  • Complex filtering
  • Buyer intent signals
  • LinedIn InMail
  • CRM integration
  • Account tracking
  • Connection mapping

Best for: B2B sales teams and reps that primarily sell to prospects who have a LinkedIn presence, including decision-makers and industry leaders.

How LinkedIn Sales Navigator Works

LinkedIn’s Sales Navigator allows users to browse the social network’s extensive database using filters like seniority, company size, tenure, growth signals, industry, vertical, title, and more. Sales reps filter the results as much as possible, then manually sift through the generated list, saving all relevant leads into lists for engagement via InMail. Advanced plans also include CRM sync.

Pricing

LinkedIn Sales Navigator has three pricing tiers:

  • Core: $99.99/user/month
  • Advanced: $149-159.99/user/month
  • Advanced Plus: custom pricing (estimated at $1,600/user/year)

Integrations

Key LinkedIn Sales Navigator integrations are mostly available on the Advanced plans and include: Salesforce, HubSpot, Microsoft 365, Outreach.io, Apollo.io, ZoomInfo, Seismic, Gong, SNAP API.

13. Zoominfo

Type: Sales Intelligence Tool

zoominfo screenshot

Zoominfo is a B2B contact and company intelligence platform, with a database of over 260M+ contacts. As a lead prospecting tool, it has better filtering capabilities and a more advanced database, at the cost of a smaller database. Features include:

  • Contact database
  • Buyer intent data
  • Technographic signals
  • Visitor identification
  • Conversion intelligence
  • Engagement layer

Best for: enterprises and large mid-market B2B sales teams with significant budgets allocated for prospecting, targeting clients in the North American B2B market

How Zoominfo Works

Sales teams are able to search Zoominfo’s database using advanced filters and build targeted lists. Zoominfo pricing works based on credits, and each lead exported equals one credit, thereby allowing Reps to browse and build lists as much as they want before exporting. Additionally, Zoominfo provides buyer intent data, determines website visitors, analyzes call recordings, and enriches CRM records automatically.

Pricing

Custom pricing, each tier includes a bulk amount of credits. Third-party platforms estimate pricing as falling between $14,995/year and $45,000+/year.

Integrations

Key Zoominfo integrations include: Salesforce, HubSpot, Microsoft 365, Outreach.io, Salesloft, Marketo, Eloqua, Slack, Microsoft Teams, Zoom, LinkedIn Sales Navigator, and more.

 14. Gong.io

Type: Sales Intelligence Tool

gong screenshot

Gong is a revenue intelligence and conversation analytics platform. It records, transcribes, and analyzes all sales calls using AI to provide insights, surface deal risks, coach reps, and forecast signals. Features include:

  • Call recording and transcription
  • AI sales call analysis
  • Email analysis
  • Coaching opportunities
  • Forecast signals

Best for: Mid-market and enterprise sales teams running high-volume workflows, specifically via video and phone calls.

How Gong.io Works

Gong integrates directly with whatever calling and video meeting tools Sales teams use, including phone dialers. The platform automatically records and transcribes all calls. AI agents analyze talk time, questions, competitor mentions, and any specific engagement signals. Sales managers can receive scorecards and coaching recommendations for their agents. Gong uses forecasting to predict pipeline outcomes.

Pricing

Gong offers custom pricing, and there is little information about their model online, as each potential customer must complete a survey and thus receives custom pricing.

Integrations

Key Gong integrations include: HubSpot, Salesforce, Microsoft 365, Outreach.io, Salesloft, Zoom, Microsoft Teams, Google Meet, LinkedIn, Slack, and more.

15. Hunter.io

Type: Sales Intelligence Tool

hunter io screenshot

Hunter.io is a very popular email-finding and verification platform that can assist Sales reps in finding contact information about a company faster and more precisely. Features include:

  • Domain search
  • Individual email finder
  • Bulk email verification
  • Cold email sequencing
  • Lead enrichment and discovery

Best for: independent sales reps, founders, marketers, or small teams doing any sort of outbound activity and in need of reliable contact information about their prospects.

How Hunter.io Works

In Hunter.io, users simply search for the domain of the company for which they want contact information. Alternatively, they can look for specific people or use the bulk search option. Each of these actions consumes credits.

Pricing

Hunter.io uses credit-based pricing and offers a free tier for small users or those just starting out:

  • Free: $0, 50 credits/month
  • Starter $49/month, 2,000 credits
  • Growth: $149/month, 10,000 credits
  • Scale: $299/month, 25,000 credits
  • Enterprise: custom pricing

Integrations

Key Hunter.io integrations include: HubSpot, Salesforce, Pipedrive, Zoho CRM, Copper, Gmail, Outlook, Google Sheets, Zapier, Make, LinkedIn + API

16. Leadfeeder

Type: Sales Intelligence Tool

leadfeeder screenshot

Leadfeeder is a website visitor identification tool that reveals companies visiting your professional web page. Features include:

  • Page visitors
  • Time on site
  • CRM-matched context
  • Sales prioritization

Best for: B2B sales and marketers for any organization size

How Leadfeeder Works

Leadfeeder uses a JavaScript tracking snippet on your website to track activity and match visitor IPs with a proprietary database of IPs and companies. This helps Leadfeeder reveal which companies visited your website (not the individuals themselves).

Pricing

Leadfeeder offers two simple tiers:

  • Free: $0
  • Paid: $165, scaling with volume

Integrations

Key Leadfeeder integrations include: Salesforce, HubSpot, Pipedrive, Microsoft 365, Zoho CRM, Slack, LinkedIn Sales Navigator, Google Analytics, Mailchimp, ActiveCampaign, Zapier, and more.

Notable Mention: Loom

Type: Sales Engagement Platform

Loom screenshot

Loom is a video messaging tool used by Sales teams to send quick, personalized, product-forward video messages to their prospects. Features include:

  • Quick screen and camera recording
  • Personalized messaging
  • Timestamps and video summaries
  • Viewer analytics
  • AI content generation

Best for: sales reps, account executives, customer success managers, and anyone who regularly records product videos for their prospects, customers, or for internal use.

How Loom Works

Loom allows users to quickly record short videos featuring their screen and webcam through the browser extension, then quickly share a link with prospects. Users then get access to viewer analytics showing who watched the video, for how long, and which areas of the video they paid most attention to. On higher plans, Loom auto-generates titles, video summaries, and cleans up the videos.

Pricing

Loom features 4 pricing tiers:

  • Starter: $0
  • Business: $15/user/month
  • Business + AI: $20/user/month
  • Enterprise: custom pricing

Integrations

Key Loom integrations include: Slack, Microsoft Teams, Gmail, Outlook, Notion, Jira, Confluence, HubSpot, Salesforce, Zoom, Google Meet, Intercom, the Atlassian ecosystem, and more.

Will AI replace Sales Enablement?

Based on the research conducted to build this list, it’s fair to say that AI will not replace sales enablement. While many sales enablement processes can be automated with platforms such as Claude Code, the core functions of these platforms are well beyond the reach of AI tools. Features such as email sequencing, dialing, and workflow automation are essential to the sales function and cannot be easily automated using AI solutions.

However, AI can replace content generation, email drafting, task management, and more tasks within the typical sales workflow. The majority of the tools on this list now feature AI that can enhance sales work in these areas. It’s safe to assume that such automation will only evolve and be more embedded within these solutions.

Summing Up

Sales and Customer Success are natural motions within a SaaS company, and as such, work together on several levels, from using churn data in sales prospecting to reengaging churned clients based on CS input.

Custify integrates directly with many of the sales enablement tools on this list and with all of the CRMs, allowing CSMs and Sales reps to work in lockstep towards the ultimate goal of securing new deals and fulfilling customer goals.

If you’d like to see how a CSP can help grow the efficiency of your Sales and CS teams, schedule a quick 15-minute call, and our team will walk you through the process.

Bogdan Minuț

Written by Bogdan Minuț

As a passionate researcher, writer, and content marketer, Bogdan has been exploring the customer success space to find hidden truths, uncommon insights, and breakthrough ideas. With studies involving literature, politics, and marketing, Bogdan easily recognized the potential and promise of customer success to reshape how we do business and set off to lend his skills to this flourishing space.

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