Tools

Did you know that only 18% of companies focus on retention and more than 44% on acquisition? Unfortunately, …

Companies invest heavily in recruiting, onboarding, and retaining top talent. In fact, according to an SHRM report, the …

Customer success managers have a lot of responsibilities. According to a recent study, 48% of CSMs surveyed said …

Missed communications, crossed wires, lost documents, deadline pushbacks – the threats of a mismanaged project lurk around every …

It’s important to make a good first impression and for the SaaS customer journey, the onboarding process is …

Email marketing is crucial for client success. It directly bolsters business by enhancing client relations. However, there’s a …

Data is everything. It helps businesses understand customers and tailor products and marketing to them. The problem is …

As a guy who grew up in the UK where ‘everyone is a shopkeeper’ I inherently understand that …

If you’re in the business world, especially within the SaaS space, you’re no stranger to the monumental shift …

79% of customers expect organizations to provide self-service solutions to their questions and issues. Meanwhile, 77% say they …

Steve Jobs famously said that you cannot mandate productivity, you must provide the tools to let people become …

Whether you’re a small business owner or a large corporation, your customer relationship management (CRM) platform is key …

Scouring the internet to find the best way to allure leads and convert them into your SaaS customers? …

Having a good kit of UX tools at hand is essential for any modern SaaS team in order …

Call management software is a technology that you can use to coordinate, route, and handle inbound and outbound …

At the heart of what they do, marketing, product, and sales teams rely on the customer data available …

There is no surprise that if you want to succeed in running your business, you have to make …

Sales tools are no longer just a “nice-to-have” today. They help sales reps do so much more, by …

The SaaS industry is booming, and competition is getting fierce. It’s predicted that by 2022, SaaS will generate …

There are many product tour apps & software to pick from. You may already know of Intercom or WalkMe. Check out our list to discover more tools and their features!