Tools

Customer success managers have a lot of responsibilities. According to a recent study, 48% of CSMs surveyed said …

Missed communications, crossed wires, lost documents, deadline pushbacks – the threats of a mismanaged project lurk around every …

It’s important to make a good first impression and for the SaaS customer journey, the onboarding process is …

Email marketing is crucial for client success. It directly bolsters business by enhancing client relations. However, there’s a …

As a guy who grew up in the UK where ‘everyone is a shopkeeper’ I inherently understand that …

If you’re in the business world, especially within the SaaS space, you’re no stranger to the monumental shift …

79% of customers expect organizations to provide self-service solutions to their questions and issues. Meanwhile, 77% say they …

Steve Jobs famously said that you cannot mandate productivity, you must provide the tools to let people become …

Whether you’re a small business owner or a large corporation, your customer relationship management (CRM) platform is key …

Scouring the internet to find the best way to allure leads and convert them into your SaaS customers? …

Having a good kit of UX tools at hand is essential for any modern SaaS team in order …

Call management software is a technology that you can use to coordinate, route, and handle inbound and outbound …

At the heart of what they do, marketing, product, and sales teams rely on the customer data available …

There is no surprise that if you want to succeed in running your business, you have to make …

Sales tools are no longer just a “nice-to-have” today. They help sales reps do so much more, by …

The SaaS industry is booming, and competition is getting fierce. It’s predicted that by 2022, SaaS will generate …

There are many product tour apps & software to pick from. You may already know of Intercom or WalkMe. Check out our list to discover more tools and their features!

Looking for the best customer feedback tool for your business? SurveyMonkey and UseResponse are just two of many options. Read our list to discover more!

We’ve reviewed the best free live chat software & made a list to help you decide on the right choice for your needs. Check out our list!

Investing in employee onboarding, training, and education early on is one of the most important things you need …