Nicoleta Niculescu

More articles written by Nicoleta Niculescu

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 15 – Keishla Ceaser-Jones

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 14 – Gillian Taylor

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

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Customer Success

Top 14 Customer Success Events and Conferences to Join in 2024

The first month of 2024 is already gone! Have you decided which customer success events and conferences you …

Webinars and Podcasts

Mastering CS – Canding Leader Insights – Ep 13 – Matt Kelso

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

Webinars and Podcasts

Laying the foundation: Masterful onboarding techniques in CS | Webinar

Custify’s first webinar episode of 2024 brought together two Customer Success experts, Hannah Dean, Senior CS Manager NEMEA …

Webinars and Podcasts

Mastering CS – Canding Leader Insights – Ep 12 – Laura Litton

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 11 – Parker Chase-Corwin

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

Webinars and Podcasts

Mastering CS – Canding Leader Insights – Ep 10 – De’Edra Williams

In this new episode of the Mastering CS podcast, Irina Cismas, Custify’s Head of Marketing, sat down with …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 9 – Sadie Shepard

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 8: Michael Boyd

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

Webinars and Podcasts

2023 Unwrapped: CS Insights and Forecasts for a Game-changing 2024 | Webinar

As 2023 is coming to an end, we are preparing for a new year in the customer success industry. In our end-of-the-year webinar, we discussed with 3 top CS leaders.

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 7 – Eleni Vorvis

Welcome to episode 7 of our podcast – Mastering CS – Candid Leader Insights. In this episode, Irina …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 6 – Tracie Zamiska

Welcome to another insightful episode of “Mastering CS: Candid Leader Insights.” In this edition, your host Irina Cismas, …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 5 – Will Stevenson

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, our Head of …

Webinars and Podcasts

Mastering CS – Candid Leader Insights | Ep 4 – Adam Smith

For our new episode of the Mastering CS podcast, Irina Cismas, our Head of Marketing at Custify discussed …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – J.P Scoville | Ep 3 Podcast

Welcome to another episode of “Mastering CS: Candid Leader Insights,” where we delve into the world of Customer …

Webinars and Podcasts

Mastering CS – Candid Leader Insights- Parul Bhandari | Ep 2 Podcast

Welcome to another episode of “Mastering CS: Candid Leader Insights,” where we delve into the world of Customer …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Con Cirillo | Ep 1 Podcast

In this episode of Mastering CS Candid Leader Insights, Irina is joined by Con Cirillo, the Director of Lifecycle Marketing at Funnel and an advisor for investment groups and companies.

Webinars and Podcasts

Choosing the right tool for Customer Success | Webinar

What’s the right tool for customer success? Can you use a CRM for your CS activities? How to prove the value of a CSP? These are questions that Irina Cismas and Carmel Granahan discuss in our latest webinar.

Best Practices

How to Implement a Recurring Revenue Model in SaaS

Who doesn’t want predictable recurring revenue? It’s part of the appeal of SaaS for most business leaders and …

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