More articles written by Nicoleta Niculescu
Tools
Top Project Management Tools for SaaS Teams
Missed communications, crossed wires, lost documents, deadline pushbacks – the threats of a mismanaged project lurk around every …
Webinars and Podcasts
Navigating the Goodbyes: Tactical steps for handling post churn | Webinar
It’s essential to have a process ready for when a client decides to leave. Our webinar will provide strategies to manage churned customers, ensuring a smooth transition and leaving the door open.
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Tools
Best user onboarding tools for 2024
It’s important to make a good first impression and for the SaaS customer journey, the onboarding process is …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 15 – Keishla Ceaser-Jones
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 14 – Gillian Taylor
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Customer Success
Top 14 Customer Success Events and Conferences to Join in 2024
The first month of 2024 is already gone! Have you decided which customer success events and conferences you …
Webinars and Podcasts
Mastering CS – Canding Leader Insights – Ep 13 – Matt Kelso
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Webinars and Podcasts
Laying the foundation: Masterful onboarding techniques in CS | Webinar
Custify’s first webinar episode of 2024 brought together two Customer Success experts, Hannah Dean, Senior CS Manager NEMEA …
Webinars and Podcasts
Mastering CS – Canding Leader Insights – Ep 12 – Laura Litton
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 11 – Parker Chase-Corwin
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Webinars and Podcasts
Mastering CS – Canding Leader Insights – Ep 10 – De’Edra Williams
In this new episode of the Mastering CS podcast, Irina Cismas, Custify’s Head of Marketing, sat down with …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 9 – Sadie Shepard
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 8: Michael Boyd
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Webinars and Podcasts
2023 Unwrapped: CS Insights and Forecasts for a Game-changing 2024 | Webinar
As 2023 is coming to an end, we are preparing for a new year in the customer success industry. In our end-of-the-year webinar, we discussed with 3 top CS leaders.
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 7 – Eleni Vorvis
Welcome to episode 7 of our podcast – Mastering CS – Candid Leader Insights. In this episode, Irina …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 6 – Tracie Zamiska
Welcome to another insightful episode of “Mastering CS: Candid Leader Insights.” In this edition, your host Irina Cismas, …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 5 – Will Stevenson
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, our Head of …
Webinars and Podcasts
Mastering CS – Candid Leader Insights | Ep 4 – Adam Smith
For our new episode of the Mastering CS podcast, Irina Cismas, our Head of Marketing at Custify discussed …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – J.P Scoville | Ep 3 Podcast
Welcome to another episode of “Mastering CS: Candid Leader Insights,” where we delve into the world of Customer …
Webinars and Podcasts
Mastering CS – Candid Leader Insights- Parul Bhandari | Ep 2 Podcast
Welcome to another episode of “Mastering CS: Candid Leader Insights,” where we delve into the world of Customer …