Webinars and Podcasts

Tips and ideas to help you delight your customers

Webinars and Podcasts

ROI Unpacked: Providing the Revenue-driven Value of CS | Webinar

Join CS experts De’Edra Williams and Saahil Karkera as they discuss data insights, CS-Sales alignment, and AI in our latest Custify webinar.

Webinars and Podcasts

Navigating the Goodbyes: Tactical steps for handling post churn | Webinar

It’s essential to have a process ready for when a client decides to leave. Our webinar will provide strategies to manage churned customers, ensuring a smooth transition and leaving the door open.

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Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 15 – Keishla Ceaser-Jones

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 14 – Gillian Taylor

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

Webinars and Podcasts

Mastering CS – Canding Leader Insights – Ep 13 – Matt Kelso

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

Webinars and Podcasts

Laying the foundation: Masterful onboarding techniques in CS | Webinar

Custify’s first webinar episode of 2024 brought together two Customer Success experts, Hannah Dean, Senior CS Manager NEMEA …

Webinars and Podcasts

Mastering CS – Canding Leader Insights – Ep 12 – Laura Litton

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 11 – Parker Chase-Corwin

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 10 – De’Edra Williams

In this new episode of the Mastering CS podcast, Irina Cismas, Custify’s Head of Marketing, sat down with …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 9 – Sadie Shepard

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 8: Michael Boyd

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …

Webinars and Podcasts

2023 Unwrapped: CS Insights and Forecasts for a Game-changing 2024 | Webinar

As 2023 is coming to an end, we are preparing for a new year in the customer success industry. In our end-of-the-year webinar, we discussed with 3 top CS leaders.

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 7 – Eleni Vorvis

Welcome to episode 7 of our podcast – Mastering CS – Candid Leader Insights. In this episode, Irina …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 6 – Tracie Zamiska

Welcome to another insightful episode of “Mastering CS: Candid Leader Insights.” In this edition, your host Irina Cismas, …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Ep 5 – Will Stevenson

In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, our Head of …

Webinars and Podcasts

Mastering CS – Candid Leader Insights | Ep 4 – Adam Smith

For our new episode of the Mastering CS podcast, Irina Cismas, our Head of Marketing at Custify discussed …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – J.P Scoville | Ep 3 Podcast

Welcome to another episode of “Mastering CS: Candid Leader Insights,” where we delve into the world of Customer …

Webinars and Podcasts

Mastering CS – Candid Leader Insights- Parul Bhandari | Ep 2 Podcast

Welcome to another episode of “Mastering CS: Candid Leader Insights,” where we delve into the world of Customer …

Webinars and Podcasts

Mastering CS – Candid Leader Insights – Con Cirillo | Ep 1 Podcast

In this episode of Mastering CS Candid Leader Insights, Irina is joined by Con Cirillo, the Director of Lifecycle Marketing at Funnel and an advisor for investment groups and companies.

Webinars and Podcasts

Choosing the right tool for Customer Success | Webinar

What’s the right tool for customer success? Can you use a CRM for your CS activities? How to prove the value of a CSP? These are questions that Irina Cismas and Carmel Granahan discuss in our latest webinar.

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