Webinars

Tips and ideas to help you delight your customers

Webinars

Aligning Sales with Customer Success: Why and How? | Webinar

Aligning Sales and Customer Success is not an easy task. What happens if you disregard it? In this webinar we talk with Jeff Heckler, Director of CS at MarketSource, to find out.

Webinars

How Onboarding can Double your NRR | Webinar

Discover the impact of the onboarding process on your net revenue retention (NRR) in our new webinar session. …

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Webinars

Demystifying churn: How qualitative research will help you retain more customers | Webinar

In today’s webinar, Anita Toth, Chief Churn Crusher, talks more about customer interviews. In this comprehensive article, you’ll …

Webinars

Busting User Onboarding Myths in Customer Success | Webinar

In today’s webinar, Efehan Çelik, customer success manager at UserGuiding, debunks some of the most common user onboarding …

Webinars

Mistakes to Avoid When Scaling Your CS Operations | Webinar

What mistakes should you be avoiding when scaling your customer success operations? We talked to Jennifer Chiang, author …

Webinars

Customer Success in a Product-Led Growth Organization | Webinar

What’s the role of Customer Success in a product-led, self-service scenario? As the PLG model is dominating the …

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