More articles written by Nicoleta Niculescu
Webinars and Podcasts
ROI Unpacked: Providing the Revenue-driven Value of CS | Webinar
Join CS experts De’Edra Williams and Saahil Karkera as they discuss data insights, CS-Sales alignment, and AI in our latest Custify webinar.
Tools
Top Project Management Tools for SaaS Teams
Missed communications, crossed wires, lost documents, deadline pushbacks – the threats of a mismanaged project lurk around every …
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Webinars and Podcasts
Navigating the Goodbyes: Tactical steps for handling post churn | Webinar
It’s essential to have a process ready for when a client decides to leave. Our webinar will provide strategies to manage churned customers, ensuring a smooth transition and leaving the door open.
Tools
Best user onboarding tools for 2024
It’s important to make a good first impression and for the SaaS customer journey, the onboarding process is …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 15 – Keishla Ceaser-Jones
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 14 – Gillian Taylor
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Customer Success Articles
Top 14 Customer Success Events and Conferences to Join in 2024
We’ve made a new list for 2025! Check it out here. The first month of 2024 is already gone! …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 13 – Matt Kelso
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Webinars and Podcasts
Laying the foundation: Masterful onboarding techniques in CS | Webinar
Custify’s first webinar episode of 2024 brought together two Customer Success experts, Hannah Dean, Senior CS Manager NEMEA …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 12 – Laura Litton
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 11 – Parker Chase-Corwin
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 10 – De’Edra Williams
In this new episode of the Mastering CS podcast, Irina Cismas, Custify’s Head of Marketing, sat down with …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 9 – Sadie Shepard
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 8: Michael Boyd
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, Custify’s Head of …
Webinars and Podcasts
2023 Unwrapped: CS Insights and Forecasts for a Game-changing 2024 | Webinar
As 2023 is coming to an end, we are preparing for a new year in the customer success industry. In our end-of-the-year webinar, we discussed with 3 top CS leaders.
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 7 – Eleni Vorvis
Welcome to episode 7 of our podcast – Mastering CS – Candid Leader Insights. In this episode, Irina …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 6 – Tracie Zamiska
Welcome to another insightful episode of “Mastering CS: Candid Leader Insights.” In this edition, your host Irina Cismas, …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – Ep 5 – Will Stevenson
In our new episode of the Mastering CS – Candid Leader Insights podcast, Irina Cismas, our Head of …
Webinars and Podcasts
Mastering CS – Candid Leader Insights | Ep 4 – Adam Smith
For our new episode of the Mastering CS podcast, Irina Cismas, our Head of Marketing at Custify discussed …
Webinars and Podcasts
Mastering CS – Candid Leader Insights – J.P Scoville | Ep 3 Podcast
Welcome to another episode of “Mastering CS: Candid Leader Insights,” where we delve into the world of Customer …